Open Position: Sales Producer

Company: Cochrane & Porter Insurance Agency, Inc. / Renaissance Insurance Group, LLC

Job Title: Sales Producer

Department: Cochrane & Porter Insurance Agency, Inc.

Reports To: Executive Vice President

FLSA Status: Exempt

Attach your resume and apply to: erin.holt@renaissanceins.com

SUMMARY

Cochrane & Porter Insurance Agency is looking for highly motivated, energetic, enthusiastic, self-reliant professionals to receive inbound calls, make proactive outbound calls, and develop their own leads in an effort to sell personal and commercial lines insurance products.  We’re looking for candidates with a competitive spirit and positive attitude to prepare specialized quotes for our prospects and to aggressively close sales.
In addition to providing quotes and sales to prospects, the Sales Producers reach out to our existing customer base for cross-sell and up-sell opportunities, and support the Marketing Department by maintaining effective customer relations, implementing other sales referral programs and participating in our customer retention programs.
EDUCATION and/or EXPERIENCE

  • Bachelor’s degree from an accredited four-year college or university is a plus but not required
  • Must hold an active MA Property and Casualty Insurance Producer License
  • Ideal candidate would have 3 or more years experience in insurance, some of which was focused on insurance sales.
  • Proficiency in Microsoft products (Word, Excel, Outlook)
  • Demonstrated persuasion and negotiation skills, excellent communication, organizational and interpersonal skills
  • Spanish-language fluency a plus

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • Make proactive outbound calls and receive inbound calls in an effort to quote and bind insurance coverage
  • Provide an exceptional sales experience to prospects in order to meet sales targets and performance goals
  • Pre-qualify prospects, perform an insurance needs assessment, obtain accurate information and prepare personalized quotes while using assumptive closing techniques to close sales
  • Maintain product knowledge for all lines of business and products written
  • Develop and maintain relationships in order to grow your network and self-generate leads
  • Meet the forecasted premium volume and commission growth goals
  • Create and maintain prospect and suspect lists within the agency systems
  • Request referrals from existing client base as well as new clients
  • Review select client’s insurance programs as needed to identify gaps and coverage or other lines of business to be written and make recommendations
  • Maintain a concern for timeliness and accuracy when interacting with clients, agency, and company personnel to provide a positive customer experience and minimize potential risk of error or omission claims

SUPERVISORY RESPONSIBILITIESNone

COMPETENCIES

To perform this job successfully, an individual must be able to proficiently perform each essential duty.

  • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
  • Adaptability – Adapts well to changes in the work environment; Manages competing demands; Changes approach or method to best fit situation; Able to deal with change, delays, or unexpected events; Must be able to react to project adjustments and alterations promptly and efficiently
  • Written Communication Skills – Strong writing skills; Writes clearly and informatively; Edits work for spelling and grammar; Ability to compose expressive documents, reports, and letters utilizing proper grammar, punctuation, and appropriate writing styles.
  • Verbal Communication and Presentation Skills – Ability to communicate effectively with executives, managers, member agents, vendors, and in group or team settings; Ability to respond to requests quickly
  • Interpersonal Skills – Focuses on solving problems, not looking for who is responsible; Maintains confidentiality; Listens to others without interrupting; Remains open to others’ ideas; Motivates and encourages others to achieve success, grow, and reach beyond their capabilities; Instills confidence in self and others; Displays emotional intelligence during times of conflict and/or pressurized work environments; Balances professional and personal life stresses to ensure consistent work; Sets high personal standards
  • Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Demonstrates a positive attitude; Puts success of team above own interest; Able to build moral and group commitments to goals and objectives; Supports everyone’s efforts to succeed
  • Process Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Provides and applies feedback to improve performance; Monitors own work to ensure quality; Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Develops realistic action plans; Anticipates potential problems and takes steps to resolve
  • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well alone and in group problem solving situations
  • Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals

 

How to Save Money on Massachusetts Car Insurance

Your Massachusetts car insurance premium is based on your level of coverage and a number of other factors such as where you live, how much you drive, the type of car you drive, how long you’ve been driving and your driving record. Below, we’ve rounded up some of the best ways you can save money on car insurance:

Shop Around

It’s 2017!  Why limit your options to the best rate available from a single company when you could have dozens of companies competing to insure you? But you don’t have to do that footwork yourself. At Cochrane & Porter, we can shop our selection of the top insurance companies in the state on your behalf!

Purchase Your Home and Auto Insurance from the Same Company

While shopping from different companies can save you money initially, our recent blog explains how you can save even more money by combining your car insurance with the insurance on your residence.

Maintain Continuous Insurance

Maintaining continuous coverage and never cancelling for nonpayment keeps rates down.

See If You Qualify for Additional Discounts

Many insurance companies offer additional premium discounts, and some may apply to you. These include:

  • Low mileage discounts
  • Safe driver discounts
  • Senior discounts
  • Good student discounts
  • Advanced driver training
  • Anti-theft discount
  • Pay In full discount
  • Paperless discount
  • Motor clubs (like AAA) discount
  • Automatic bill pay discount

Choosing Your Limits

Often, people think that higher limits will come with a higher premium. However, drivers with higher limits tend to be more appealing to insurance companies, so the difference between one limit and the next is often very minimal. In fact, sometimes the rate is actually lower if you go up to a higher limit. Also consider taking a look at increasing your Collision and Comprehensive deductibles to lower your premium rate.

Package Endorsements

Many companies offer at least one Package Endorsement that takes a number of individual endorsements and puts them in a package endorsement that is significantly less than adding all of the endorsements individually.  These can include accident forgiveness, loan/lease gap coverage, new vehicle replacement, improved rental and towing coverage, reduced deductibles, personal belongings, pet coverage, accidental airbag discharge, and many more.

Use an Independent Agent

Saving money on car insurance is great, but only if you still have the coverage you need. Some companies will offer what appear to be great prices but the actual insurance barely covers a thing! What’s the point in saving $10 to $20 a month if you’re short thousands after an accident?

At Cochrane & Porter, we’ll be happy to review your current coverage and make sure you get the right coverage for your needs at the right price.

Rest insured. We’ve got you covered.

 

Insuring Your Home to Value

Although not required by law in Massachusetts, Homeowners Insurance is required by most mortgage lenders. Typical Homeowners policies in Massachusetts provide coverage for your home, other structures on your property, and the possessions in your home against losses such as from fire, storm damage and theft. These policies also generally protect you and your family members from liability arising from bodily harm to others or property damage to other people’s property.

Since a home is usually your single biggest financial investment, it’s important to make sure you not only have coverage, but you have the right coverage for you. At Cochrane & Porter, we help you avoid the most common home insurance mistake – under insuring the Replacement Cost of your home. The best way to do that is to insure your home to value, and here’s how:

Ask your agent to review.

  • Insurance to value is an insurance concept based on making sure you have enough coverage on your policy to rebuild the home if there is total loss. It differs from the market value of the home and does not include the value of the land. Independent agents like Cochrane & Porter can utilize cost estimators, check prior inspections, review information available through your town’s assessor’s office – and account for inflation and make sure your policy is sufficient. Other information from websites like Zillow or Trulia can also obtain information about your home that help make sure your Replacement Cost is accurate.

Consider requesting an inspection.

  • Some insurance companies will send an inspector if the home has been without inspection for a long time, but if you have made home improvements, built an addition, or made other changes that could affect the value of your home, it may be worth asking your insurance agent to talk to the insurance company about performing an inspection.

If your home is insured to less than 80% of value, then even in a partial loss you will only receive an equivalent percentage of the cost to repair the damages. For example, if the limit on your home is only 70% of the cost to rebuild it, in the event of a partial loss of $100,000 you would only receive $70,000. That’s $30,000 in out-of-pocket expenses. Ouch!

You want your Homeowners insurance to be there for you when you need it, and making sure your home is insured to value is the best way to get that peace of mind. Contact us today and we’ll be happy to help you get the best possible coverage for your home at the best possible price!

Rest Assured. We’ve got you covered!

What are the Benefits of Packaging My Homeowner and Auto Policies with the Same Company?

If you’re like most Americans, you have both car insurance and some type of protection for where you live – homeowners insurance, renters insurance or condo insurance. But if you’re a typical buyer, you may be shopping around for the best price for each; unaware that by securing both policies from the same insurance company, you’ll likely earn significant discounts and can be sure that you have proper coverage for your unique individual needs.

Additional Provider Options

Some insurance companies refuse to write mono-line (singular) policies. So, if you’re only shopping for car insurance, or only shopping for homeowners insurance, you may be missing out on offers from companies who will gladly provide you with both coverages.  And when you work with an independent agency with the resources of Cochrane & Porter, more than a dozen additional insurance companies could be competing for your business. That could mean big savings for you!

Premium Savings

Discounts of 20% are typical, and have the potential to be more than 35%. You’ll also be eligible for additional tiered benefits, which could reduce your premium even further. Many insurance companies have different tiers with lower base rates for certain tiers for which mono-line accounts are not eligible. Companies would rather write both lines of insurance for you at a discount than find another new customer who only wants one type of insurance.

Ease of Use

By getting both your auto and homeowners insurance from a single company, you’re making your life as an insured much, much easier. You’ll only be getting a bill from one place, only need to use one website to look up your insurance information, and only deal with one company if you need to file a claim. If a tree falls on your car in your front yard, you’ll have much fewer headaches trying to get the situation resolved. And, if you have an umbrella policy, there’s no need to submit your auto policy every year to confirm eligibility.

Ensuring Proper Coverage

While packaging all of your policies with one company usually makes a lot of sense, it always makes sense to write them with the same agency (and specifically Cochrane & Porter!). We can make sure you have the proper coverage in place, with no gaps, at the right price. We can do a full review of your policies and identify any areas where you may need additional protection or there are additional savings.

 

Contact us today to get your insurance bundled with one company, and with us!

What Happens if My Car Hits a Deer and I Am Injured?

In our last blog we explained which coverage would apply to your vehicle if you hit a deer. In Massachusetts, insureds need comprehensive coverage to be protected from financial loss in these types of incidents. But what if you get hurt in the accident? Medical bills are expensive, so it’s important to know what kind of financial support you can expect from a typical Massachusetts auto insurance policy and what you can do to make sure you have optimal protection.

There are four components to Massachusetts auto insurance policies that are required by law:

  1. Bodily Injury to Others
  2. Personal Injury Protection
  3. Bodily Injury Caused by an Uninsured Auto
  4. Damage to Someone Else’s Property

Additional options include Collision and Comprehensive coverage. As explained above, comprehensive coverage provides financial protection for your property in case you hit a deer.

If in the unfortunate circumstance that you do get hurt, Personal Injury Protection (PIP) will typically automatically cover the first $2,000 in medical expenses incurred. Additional medical expenses will then be submitted to your private health insurance provider to determine if medical coverage applies. If for some reason your health insurance provider denies payment for a claim, you must submit that claim to your auto insurance carrier and your PIP coverage would then be used to cover up to the standard limit of $8,000.

If you have Medical Payments (MedPay) but don’t have private health insurance, PIP will cover the first $8,000 in medical expenses and any additional expenses will be covered by MedPay up to the MedPay policy limits. If you have MedPay and private health insurance, PIP will cover the first $2,000 in medical expenses and anything above that amount will be submitted for review to your private health insurance provider. Any expenses denied by the health insurance provider can be resubmitted through your PIP coverage and paid, up to the $8,000 limit, with additional expense then going through your MedPay coverage, up to the policy limit.

To keep it simple, if you are injured as an insured driver after hitting a deer or another animal, PIP will typically cover medical expenses up to $2,000 and private health insurance will kick in after that – although you can come back to your PIP coverage up to the $8,000 limit for certain items denied by health insurance. MedPay customers will have a slightly different experience. After the PIP limit is exhausted, MedPay would then be used for any expenses not covered by a health insurance provider.

A licensed and responsible insurance agent can be the difference between making sure you have the protection you need and facing eye-popping expenses after an accident.

Contact us today for a complimentary review of your insurance and let us shop our network of 40+ companies to find you the best possible coverage at an affordable price!

What Insurance Coverage Applies If I Hit a Deer?

You’re driving the same commute you drive every day and it’s starting to get dark. There’s light traffic and you’ve got the radio on and the windows down, not a care in the world. Suddenly, before you can even react – BOOM. No, you didn’t hit another vehicle; a deer jumped out to cross the road and collided with your front end. Thankfully, you’re okay. But your car isn’t. You get out to check the damage and know you’ve got a call to make. Once you’re done dealing with the police and the tow company, it’s time to think about insurance. Hopefully, you have the right coverage.

Living in New England, you may have already experienced this firsthand or know someone who has. Insurance companies want their customers to be protected from risks – including accidents involving wild animals. Many people wrongly assume vehicle damage of this kind is covered by collision insurance. It is a collision after all, right?

Although running into a deer seems like it would be viewed the same as any other accident, the language in Massachusetts auto insurance policies classifies it differently. Customers need what’s known as comprehensive coverage to be protected from financial loss in these instances.

The Automobile Insurers’ Bureau’s standard Massachusetts Insurance Automobile Insurance policy states “We consider….the following types of losses to be Comprehensive and not Collision losses: losses caused by vandalism, fire and theft, missiles, falling objects, larceny, explosion, earthquake, windstorm, hail, water, flood, malicious mischief, riot or contact with a bird or animal.“

Comprehensive insurance is optional and is not required by law, and many consumers incorrectly believe they are covered in the event of any collision.  An independent agent can make sure you have the right insurance policy to protect yourself from financial loss.

Call us today at 781-943-1555 to make sure you do! We’ll be happy to review your insurance and shop our selection of more than three dozen companies to find the best and most affordable policy for you so that if you ever do hit a deer, you won’t lose a whole lot of “doe.”

Replacement Cost vs. Market Value of a Home

As insurance agents, we are often asked, “Why is my house insured for more than the market value?”

Typically your insurance policy is based on “replacement cost.” According to Business Dictionary, replacement cost is defined as the “current cost of replacing an existing asset or property with the same quality of construction and operational utility, without taking depreciation into account. Replacement cost is usually higher than the item’s book value.” In other words, the replacement cost of a home is the amount needed to repair the damage or rebuilt the home to its condition prior to the loss.

If you experience a covered loss, your insurance company will pay the “replacement cost” value of the damaged property (up to the coverage limits). Keep in mind the replacement cost does not include the value of the land – it is simply the cost of rebuilding your home.

The market value of a home is the price that a particular home, in its current condition, will sell within 30 to 90 days. There are three important pieces associated with determining the market value of a home: the particular home, current condition, and 30 to 90 days. Core Logic explains, “Market value is the estimated price at which your property would be sold on the open market between a willing buyer and a willing seller under all conditions for a fair sale.”

While there are many differences between replacement cost and market value, we hope this helps understand the main – and possibly most important – differences.

As always, do not hesitate to contact an agent at Cochrane & Porter for any of your insurance needs. 781-943-1555 or info@cochraneandporter.com

Quotes To Inspire Your Day!

Need a little inspiration?

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We all have those days when we feel stuck or just need a good dose of inspiration. Here are some quotes I find helpful for those kinds of days.

“What you do speaks so loudly that I cannot hear what you say.” -Ralph Waldo Emerson

This is one of my favorite quotes. We all have the ability to spew out as many words as we want, however, we only have a certain amount of time to perform actions throughout the day. Actions tend to be more thought out, which means they are a more accurate measure of what we intend to do. That’s why it’s so important to choose your actions wisely: others will come to a conclusion based on what you do, not what you say.

“Success is going from failure to failure without losing your enthusiasm.” -Winston Churchill

This quote reminds us that, while being knocked down by failures is not fun or easy, it is crucial to remain enthusiastic and positive for your next venture.  Without enthusiasm, we are more likely to experience another failure. Every venture is a new opportunity.

“The journey of a thousand miles begins with one step.” -Lao Tzu

Small progress you make toward reaching a goal may not seem significant at the time, but every step counts. As long as you have a clear goal of where you are heading, those small steps will eventually lead you there. You have to remain confident and positive.

“Light tomorrow with today.” -Elizabeth Barrett Browning

Right now is your opportunity to make tomorrow better. What you do today determines whether you move forward or backward tomorrow. That is why you want to make the most of today. Once you start making the most of today’s, you’ll start seeing better tomorrow’s.

3JUJ3ERIVA

Hope these added a little inspiration to your day! Remember to contact an agent at Cochrane & Porter for any of your insurance needs at 781-943-1555 or info@cochraneandporter.com!

January is Glaucoma Awareness Month

january-is-glaucoma-awareness-month

January is National Glaucoma Awareness Month, an incredibly important time to recognize – and spread the word about – this sight-stealing disease.

Glaucoma is one of the leading causes of blindness and vision loss in the United States. Unfortunately, many people are not aware that the early stages of glaucoma often have no symptoms. The American Optometric Association explains, “Glaucoma is the second-leading cause of blindness in the U.S. It most often occurs in people over age 40, although an infant (congenital) form of glaucoma exists.” The biggest issue with this form of glaucoma is that damage which occurs is irreversible.

Roughly one percent of all Americans have primary open-angle glaucoma, the most common form. This type presents no symptoms and occurs mainly in the over 50 age group, according to The Glaucoma Foundation. People with Glaucoma may lose nerve tissue, which results in vision loss.

Take a look at the information below from the World Health Organization and the World Glaucoma Association:


glaucomas-impact
Infographic provided by Cigna

In addition to these facts, 4.2 million people in the United States will have glaucoma by 2030, according to The National Eye Institute.


Tips:

Additional links
Facts about Glaucoma
Donate to Glaucoma Research Foundation

As always, do not hesitate to give us a call at Cochrane & Porter for any of your insurance needs! We can be reached at 781-943-1555 or info@cochraneandporter.com!

New Year’s Resolution: Document Organization

storage

Do you have financial or legal documents stashed in various places of your home? If so, you aren’t alone! Whether in a safe, your closet, a desk drawer or a file cabinet, it might be time to organize them all and put them in a safe spot. Here is a checklist of important documents that you should consider when gathering these items to store. Keep in mind it’s a good idea to note where each of these are located (of course, it’s easiest if you store them all in the same safe location!)

  • Birth certificate
  • Marriage license
  • Will
  • Pre/post nuptial agreement
  • Trust(s)
  • Mortgage papers
  • Passport
  • Insurance policies
  • Current bills
  • Automobile titles/papers
  • Employee benefit documents
  • Income tax returns
  • Medical records
  • Warranties

Can you think of other important documents that should be on this list? Let us know in the comments!

Helpful links
The safest ways to store important papers
All you need to know about organizing important files
How to store legal documents and personal records

Is saving some cash one of your resolutions for 2017? Give us a ring so we can help you out! 781-943-1555 or info@cochraneandporter.com